TERMS OF USE FOR SERVICES FROM ROOTZ LTD.
Version 5.1, last updated July 7, 2025

1. General

1.1 – When you register with a Rootz Casino, you enter into an agreement with Rootz Ltd (hereinafter referred to as Rootz Ltd, “we” or “us”), a company established and licensed for gaming business under Maltese law. Rootz Ltd has registration number C83903 and its registered office is at Ewropa Business Centre, Level 3-701, Dun Karm Street , Malta.

1.2 – Rootz is licensed and regulated by Malta Gaming Authority (“MGA”) under license number MGA/B2C/599/2018, issued on 30 April 2019.
We offer Type 1 and Type 2 gaming services. The MGA regulates the Games we provide. If you would like to know more about the game providers we use, please contact Customer Support.

1.3 – These Terms apply solely to the Player’s use of the games licensed by MGA on the Rootz websites (the “Website”), including associated internet, mobile or other platforms via the Website, and other relevant URLs.

1.4 – Rootz reserves the right to change these Terms and Conditions. If the changes are not material, they will apply immediately when they are published on the Website. In the event of material changes, the Player will be prompted to read and accept the changes at the next login in accordance with clause 3.2 of these Terms and Conditions.

1.5 – The current version of the Terms and Conditions applies at Caxino Casino until a new version is published on the Website.

1.6 – Rootz Ltd is responsible for the overall management of the wallet, deposits and withdrawals. Rootz Ltd.’s liability is, however, limited to funds wagered in the MGA-licensed games and the payment of local jackpots linked to these games.

1.7 – These Terms apply to and are binding on you if you participate in MGA licensed games via the Rootz Website.

1.8 – Before accepting these Terms, you must carefully read and understand them. If you do not agree to any part of the Terms, you may not use or continue to use the Website.

1.9 – You understand and agree to be bound by these Terms, including any future changes. In the event of material changes, you will be prompted to review and accept the changes upon your next login.

1.10 – The Terms may be published in multiple languages for information purposes. Only the English version is the legally binding version. In the event of any discrepancy between the English and translated versions, the English text shall prevail.

2. Definitions

• The Player : referred to as “you” or “the Player”. “Your” refers to you as a user of the Website.
• Account/Your Account/Member Account : your player account on the Website.
• Bonus : includes all offers with rewards, including welcome bonuses, deposit bonuses, free bets, free spins and the like.
• Games : includes Casino, Live Casino, Sportsbook and other games available on the Website (including mobile and other platforms). We may add or remove Games at any time.
• Rules : these terms, conditions, rules and guidelines that you accept when using the Website.
• Website/Site : Rootz brands including mobile versions, apps and subdomains.
• Group brands : products operated under Rootz Ltd.’s B2C license.

3. Changes to the Terms

3.1 – The Terms may be changed for commercial reasons or to comply with new laws and regulations. The latest version is always available on the Rootz Websites and the effective date is stated at the top.

3.2 – In the event of material changes, you will be notified by email or notice on the Website. You will then be required to confirm your acceptance of the new Terms. Failure to do so will result in your account being blocked from playing, but you may still withdraw any remaining funds.

4. Your obligations as a user

4.1 – You may only have one (1) account on our Websites. Multiple accounts may be suspended or closed, bets may be voided and an administration fee of 15% (minimum EUR 30) will be charged for each additional account.

4.2 – You represent that you are at least 18 years of age or meet a higher minimum age under the laws of your country. It is your responsibility to ensure that online gambling is legal in your jurisdiction.

4.3 – It is entirely your responsibility to ensure that you do not violate any laws that apply to you when playing.

4.4 – You are responsible for keeping your account details up to date and secure. If you suspect that they have been compromised, you must immediately inform Rootz . We are not responsible for any unauthorized use of your account that is not caused by us.

4.5 – Transfer of funds between players is prohibited. Accounts may not be sold, transferred or bought.

4.6 – The Games are to be played solely for your own account and not for anyone else.

4.7 – You must not allow others to use your account. You are responsible for any losses that may arise if a third party gains access to your account. If you suspect this, you must contact us immediately.

4.8 – The Website and your Account may only be used to participate in the Games for personal, non-professional entertainment purposes.

4.9 – Rootz may restrict access to the Website from certain jurisdictions. If your country is not on the list of permitted countries, registration is prohibited.

4.10 – Cheating, collusion between players, match fixing or the use of software/hardware for unfair advantage is prohibited. Rootz may close your account for such activity.

4.11 – You are solely responsible for reporting and paying applicable taxes on winnings.

4.12 – You understand that gambling may involve the loss of deposited funds.

4.13 – Only payment methods that legally belong to you may be used. Corporate cards are prohibited.

4.14 – The game software belongs to Rootz or third parties and is protected by intellectual property rights. It may only be used for personal use.

4.15 – The Games must always be played in accordance with these Terms and the specific rules that apply to each Game. For example, Altenar Software Ltd provides sports betting under license MGA/B2B/582/2018.

4.16 – You must show respect towards other players and Rootz staff. Insults will not be tolerated.

4.17 – Customer support via live chat is recorded. Abuse or inappropriate language is prohibited. The chat should only be used for questions related to our services.

4.18 – Rootz may terminate a Game or Event. Any open bets will be refunded. Winnings made prior to the termination will be honored.

4.19 – You accept that Rootz is not a financial institution and that deposits do not generate interest.

4.20 – Use of VPNs to bypass region restrictions is prohibited and accounts may be terminated for such use.

4.21 – Professional athletes are not allowed to bet on their own sport. Violations may result in account termination.

5. Your Member Account

5.1 – In order to place bets and make deposits, you must first personally register with us and open an Account.

5.2 – You may only have one (1) Account with us at any one time. We reserve the right to close multiple Accounts registered in the same name or otherwise attributable to the same person. If multiple Accounts are opened in error, we may, at our sole discretion, transfer balances from duplicate Accounts to one (1) Account. If we have reasonable grounds to believe that fraud has been committed or attempted, we may cancel related transactions, Bonuses and promotions. In these Terms, “fraud” shall be deemed to include “bonus abuse”, e.g. opening more than one Account to claim additional Bonuses or benefits.

5.3 – If you discover that you have more than one Member Account under different names, you must immediately notify Rootz . Failure to do so may result in your Account being blocked.

5.4 – Only one Account per household, IP address and device is permitted. If two or more users share a household, IP address and device, Rootz must be informed by the respective account holders.

5.5 – You request the opening of a Member Account by completing and submitting the registration form. Rootz may refuse account opening without giving reasons.

5.6 – You must provide all required information in the registration form: age, identity, address and contact details, including a valid email, a valid mobile phone number and your place of residence. It is your responsibility to ensure that the information is accurate, complete and up-to-date. You must be at least 18 years of age (or a higher minimum age under your jurisdiction) and be legally entitled to participate in the Games offered on the Website.

5.7 – You are hereby informed that we carry out verification procedures. Your Account may be suspended or closed if we suspect that you have provided false or misleading information.

5.8 – Rootz may conduct background checks and request relevant documents as part of the KYC process (“ Know Your Customer”). Your Customer ”) at any time and for any reason, such as to verify identity, creditworthiness, financial standing, origin of funds and gaming activity. We may request updated or additional KYC documents at any time. Failure to comply or cooperate will result in account termination and/or transaction hold on all sister sites. Rootz is not required to inform that checks are in progress and may engage third parties for investigations. We may, at our sole discretion, terminate an Account and hold all funds if the outcome is negative or unclear.
If after checking you are found to be a minor and/or registered with false information:
– Rootz may, depending on the payment method, refund deposited funds but no winnings will be paid out;
– All transactions while you were a minor will be voided and related deposits will be refunded to the extent possible via the original method; and– Your Member Account will be closed.

5.9 – You must keep mandatory account details up to date and notify Rootz of any changes.

5.10 – As part of the registration process, you choose a username and password for logging in. It is your sole responsibility to protect your login details. You may not disclose them to anyone. Rootz is not responsible for any misuse of your Account that is due to you – intentionally or unintentionally – sharing your details. If Rootz suspects that someone other than you is using the account, the account may be blocked/closed and funds may be withheld.

5.11 – Rootz may, at its sole discretion and without justification, refuse to open or close an Account. Existing contractual obligations will be honored.

5.12 – The Company may charge an inactivity fee of EUR 5.00 (or equivalent). An inactive account is an account with a real money balance without login for more than 12 months. The fee will be charged after 12 months of inactivity and then monthly until the balance is zero. Registered players will be informed at least 30 days in advance and may withdraw any remaining funds. Login will reactivate the account and the fee will cease.

5.13 – Rootz prohibits cheating and collusion between players. In the event of reasonable suspicion, we may void bets, confiscate funds and close your Account. Suspicions of unfair advantage should be reported to Rootz via Customer Support.

5.14 – Robots , scripts, automated decision-making systems or external resources that provide an unfair advantage are prohibited. If suspected, bets may be voided, players may be excluded from promotions, the account may be suspended pending investigation and terminated. The use of such aids is tantamount to fraud; balances may be withheld and pending bets may be cancelled.

5.15 – All transactions are checked according to applicable money laundering regulations.

5.16 – Suspicious activity may be reported to authorities, resulting in the freezing or closure of the Account and confiscation of funds.

5.17 – If you wish to close your Account, please contact Customer Support; any remaining funds will be paid out. Closure terminates these Terms, but any obligations already entered into will be honored.

5.18 – If the reason for closure is concerns about gambling addiction, please state this. A player who has closed an account for such reasons may not open a new one. Rootz is not liable for any damages if someone manages to open a new Account; such accounts may be closed at any time.

5.19 – Communication between account holders and Rootz is retained for compliance, accounting and financial purposes. Upon closure, account-related information is retained for 5–10 years depending on account activity.

5.20 – Rootz may appoint payment processors to receive and/or disburse funds on our behalf.

5.21 – Once the outcome of a Game has been determined, any winnings will become available in your Member Account.

5.22 – Rootz performs additional verification for individual or cumulative transactions of at least EUR 2,000 (or equivalent), calculated either daily from the start of the business relationship or rolling 180 days. We can also verify for lower amounts. Verification may include passport/ID, proof of address, and copies of cards used; documents should include clear photo identification where necessary.

5.23 – If Rootz or a third party mistakenly credits your Account with winnings that do not belong to you, the amount remains the property of Rootz and will be returned. Transactions and winnings resulting from the incorrect crediting may be voided and funds frozen/offset against future winnings. If you have managed to withdraw the funds, the amount constitutes a debt to Rootz . You must immediately inform Customer Support in the event of an incorrect crediting.

6. Deposits to your Member Account

6.1 – You may only participate in Games if you have sufficient funds in your Account. A minimum deposit may be required before playing/staking.

6.2 – Rootz does not provide credit for participation in Games.

6.3 – By depositing, you instruct us to hold the funds (incl. winnings) for the specific purpose of (i) placing bets and (ii) settling fees/charges associated with our services.

6.4 – Information about deposits can be found under “My Account” and “Deposit”. Methods may vary by jurisdiction.

6.5 – Deposits may incur fees depending on the method. Current fees are stated at the time of deposit; your bank/payment provider may charge its own fees.

6.6 – Card deposits will only be credited once Rootz has received an irrevocable approval/authorization code. Otherwise, no funds will be credited.

6.7 – When depositing, additional procedures may be used to verify identity.

6.8 – Funds are deposited via financial institutions/payment service providers according to the methods specified on the Website. Procedures, terms and availability may vary over time, country and bank.

6.9 – Deposited funds are normally posted within one minute of confirmation, unless further verification is required as per 5.8. Please contact Customer Support if the deposit does not appear.

6.10 – Only payment cards and financial instruments that legally belong to you may be used.

6.11 – It is illegal to deposit funds of criminal origin. We can make withdrawals via the same method as the deposit and/or directly to your bank account.

6.12 – Rootz accepts payments in Euros (EUR). If your payment account is in a different currency, the amount will be converted to EUR upon deposit and from EUR upon withdrawal; any exchange rate charges will be paid by the player.

6.13 – Deposits shall be in reasonable proportion to the gaming activity. In the event of suspected abuse – e.g. insufficient turnover before withdrawal attempts, exchange arbitrage or other financial gain – we may cancel deposits/withdrawals in whole or in part, withdraw balances/costs, confiscate funds including winnings and close the Account indefinitely. We may require proof of deposit and additional ID documents before processing withdrawals. If submitted documents are not approved, withdrawals may be cancelled and funds may be returned or confiscated and the Account may be blocked.

6.14 – Deposited funds may only be used to play Games or place bets on the Website. If we suspect that funds are being deposited without the intention of gambling, the Account may be blocked/closed and the relevant authorities may be informed.

6.15 – In the event of a chargeback, the Account may be blocked. We will contact you to confirm your identity and method; reminders may be sent and administrative fees may apply. Balance may be reduced in the event of unjustified charges or fees. Funds in a blocked Account after a chargeback are treated as if they were in an inactive Account.

7. Withdrawals from your Member Account

7.1 – You may request a withdrawal up to your real money balance via the Website. Please note that Bonus Money may need to be forfeited before real money withdrawals can be made.

7.2 – Withdrawal requests must be made via the Website. Requests via telephone/email will not be accepted.

7.3 – Available withdrawal methods are clearly stated on the Website and may vary per market.

7.4 – Withdrawals are made to your bank or other specified method and, where possible, via the same method as the deposit ( closed loop). Payment is only made to the registered account holder. Rootz may refuse certain methods and require alternatives. Your bank/provider may charge processing fees.

7.5 – Funds marked “Bonus Money” or locked in suspended play cannot be withdrawn.

7.6 – Rootz products are consumed immediately. Goods/services cannot be returned, refunded or cancelled after real money play.

7.7 – Internet-financed betting may be illegal in your jurisdiction; in such case, the Account may not be used. You are responsible for paying any taxes on winnings.

7.8 – All transactions are checked to prevent money laundering. Rootz , regulatory authorities and other competent bodies may review transactions. Suspicious activity will be reported and Account may be blocked/closed; funds may be withheld in accordance with applicable law.

7.9 – Withdrawal completion times may vary, but attempts should normally be approved or declined within three (3) days. In the event of a cancelled withdrawal, the funds will be returned to the Account; Rootz is not responsible for funds lost after cancellation. Times are stated on the payment page.

7.10 – Before withdrawals are processed, gambling patterns are reviewed for irregularities. In the interest of fair play, equal, zero or low-margin bets or hedge betting (e.g. red/black on the same spin in roulette ) are considered irregularities in terms of wagering requirements. Single bets ≥30% of the total balance (incl. bonus) before the requirements have been met may also be included. In the event of such activity, withdrawals may be withheld and winnings/bonuses may be confiscated. In Sportsbook , arbitrage (e.g. opposite outcomes) is considered bonus abuse in bonus games.

7.11 – For winnings over EUR 50,000, payouts may be made in installments of up to EUR 10,000 per day, EUR 25,000 per week or EUR 100,000 per month. VIP players may be granted higher limits.

7.12 – Withdrawals are subject to you having made and sufficiently wagered a real money deposit and meeting other conditions. Rootz may carry out in-depth due diligence due diligence when withdrawing, especially if deposited funds have not been used for gambling.

7.13 – Fees may apply for withdrawals and will be stated at checkout prior to confirmation. Please see the payment page for more information.

7.14 – Jackpots are advertised in a specific currency; if paid out in another currency, the amount may be affected by exchange rates.

7.15 – Rootz may charge a fee if you request a withdrawal without having wagered at least the amount of an unwagered deposit. The fee is 5% (minimum 10 EUR). Additional bank fees may apply. Minimum withdrawal amounts may vary per payment provider.

7.16 – Under the terms of the license, player funds are protected in the event of insolvency through separate client funds accounts that are used solely for this purpose and are not part of Rootz’s asset pool. In the event of bankruptcy, your funds will be refunded.

7.17 – If your bank account or other withdrawal method is incorrectly credited with funds that do not belong to you, the amount belongs to Rootz and will be reversed. The amount constitutes a debt to Rootz . You must immediately notify Customer Support.

8. Bonuses, rewards and loyalty programs

8.1 – These Terms and Conditions are valid until a new version is made available and accepted by the user. Changes to bonus and reward terms will be notified in advance and will not come into effect until you have reconfirmed your acceptance.

8.2 – We may from time to time offer bonuses or rewards which will be credited to your Account and may only be used in accordance with the terms and conditions stated in connection with the offer. Some bonuses are subject to specific terms and conditions; others follow standard rules. Unless otherwise stated, offers are limited to one occasion. Bonus amounts cannot be withdrawn or redeemed before the applicable terms and conditions have been met; bonus money must be wagered before withdrawal. Always read the bonus rules carefully.

8.3 – For specific rules regarding Casino, Sportsbook and other gaming bonuses, see the Bonus Terms.

9. Responsible gambling

9.1 – Rootz offers tools for safer gaming . The outcome of gambling for money can never be guaranteed; please use our tools via the “Limits” tab in your account or contact Customer Support.

9.2 – You can set financial limits that prevent continued play when the limit is reached:
– Deposit limit ;
– Loss limit ;
– Wagering/stake limit .

9.3 – Limits can be set daily/weekly/monthly. Reduction applies immediately. Increase/removal only applies after a 24 hour “cooling off” period.

9.4 – Contact Customer Support for more information or assistance.

9.5 – You can set session time limits . When the time limit is reached, you will be automatically logged out.

9.6 – Reality Check can be activated to receive regular reminders (e.g. every 60 minutes) about game time and net score as well as links to history. Note: in the case of “ Autoplay ” with some providers, the game cannot be paused by the pop-up .

9.7 – Time Out / self-shutdown can be set for a specific or indefinite time via the live chat. Reopening after Time Out only occurs after a 24-hour cooling-off period; for indefinite suspension, 7 days apply and we may deny cancellation. During self-exclusion, you can request a withdrawal via Customer Support.

9.8 – After Time Out / self-exclusion we try to stop marketing; no later than 24 hours after account closure.

9.9 – Once the account is reopened, you will be responsible for any subsequent losses. No refunds will be given.

9.10 – State the reason if it is related to a gambling problem. Accounts that have been closed indefinitely due to gambling addiction cannot be reopened.

9.11 – Boundaries, Time Out and self-exclusion only apply to the licensed brand where you are a member, not other sites we operate.

9.12 – If an account under any Rootz brand has been closed due to gambling addiction, you may not open a new account under any Rootz brand. New accounts will be closed, winnings will be removed and related deposits will not be refunded. We may take further action and notify relevant authorities/organizations.

9.13 – To block gambling sites, you can install third-party software (e.g. Betfilter , GamBlock ). Such software cannot be removed after installation for maximum protection.

9.14 – If you are at risk of problem gambling, you should consider self-exclusion from all environments – online and offline .

9.15 – If Rootz determines that your gambling may create financial/personal difficulties, we may close your Account. Help is available on the “Responsible Gambling” page.

9.16 – Minors (under 18 years of age) are not allowed to open an Account. If there are minors in the household: do not share login, do not activate “remember password”, do not share payment details; install parental controls (e.g. netnanny.com, cyberpatrol.com).

10. Privacy Policy

10.1 – Rootz Ltd is the data controller and processes your data in accordance with applicable legislation, including the Malta Data Protection Act . Act (Cap. 586) and the EU General Data Protection Regulation (GDPR).

10.2 – Read our Privacy Policy. By accepting these Rules, you also accept the Privacy Policy .

10.3 – We collect information to provide a safe and user-friendly experience and to enable your participation in the Games. We protect your information and only retain it for as long as is necessary for our services or as required by law.

10.4 – Your data is confidential. We and, where necessary, group companies and selected business partners use it to establish/manage your Account, customer profiling and access to services on our and our partners’ websites. If you have consented, we may send you direct marketing (email, post, SMS/push, calls – incl. automated) about products/offers from us, the group or partners. You may receive such marketing after registration even without depositing/playing. See the Privacy Policy for unregistration. Business partners may be:
– Game developers; payment providers; analytics services; ID verification; AML services; performance/security systems; marketing/advertising; communication platforms; social media.

10.5 – To comply with legal obligations, we may need to transfer data to competent authorities.

10.6 – You have the right to access, rectify, erase or restrict processing, the right to data portability, object to processing and withdraw consent. Contact [email protected] (subject: “ Privacy ”). You can also complain to the supervisory authority.

10.7 – International operations and data transfer. In the event of a restructuring, personal data may be shared with third parties, group companies or new owners and used in accordance with this Privacy Policy.

11. Cookie Policy

11.1 – The website uses “cookies” to improve your experience. Information on deleting/controlling cookies can be found at https://www.aboutcookies.org/ . If you delete or block cookies, some features may become unavailable.

11.2 – For more information, see our Cookie Policy.

12. Exceptional circumstances and abandoned games

12.1 – Unexpected technical issues or circumstances beyond Rootz’s control (including those of third party providers) may result in the cancellation of bets and refunds. Your equipment/connection may affect the performance of the Website; we cannot guarantee error-free or uninterrupted operation and are not responsible for errors arising from your equipment/connection/third party, such as inability to place bets or view betting information.

12.2 – Rootz may limit, cancel or refuse bets that are deemed too large or where playing patterns indicate system abuse.

12.3 – If a refund is decided, the amount will be credited to your Account and the process will be completed within 48 hours of the decision.

12.4 – If a game “gets stuck” before completion (e.g. connection interruption during active blackjack hand), Rootz may regularly “clean” such bets and refund the stake/bet to the Account. In the event of aborted/ miscarried games on the server, the Player shall be refunded.

12.5 – In the event of an incorrectly configured bonus campaign, Rootz may adjust balances and account details to correct the error.

12.6 – If a game contains a bug or misconfiguration that causes incorrect behavior/payment, Rootz may remove the game and adjust balances/account details.

12.7 – The Company is not responsible for downtime, server disruptions, lag or other technical/political disruptions in the game. Refunds can only be given at the discretion of management.

12.8 – The Company is not liable for any damages/losses incurred in connection with the Website or its content, including delays/interruptions, data loss/corruption, communication errors, misuse of the Website or errors/deficiencies in content.

12.9 – Rootz aims to keep the Website available 24/7 but is not responsible for any unavailability. We may remove games and change/stop content, products or services, including your access.

12.10 – You may not exploit any errors or inaccuracies in the Website, app , software or services. If you discover an error, you must refrain from exploiting it and notify us immediately. In the event of a violation, Rootz may claim compensation for costs/losses incurred and take legal action.

13. Changes to the Website

13.1 – We may, at our sole discretion, add, remove, change or update products on the Website at any time.

14. Complaints and dispute resolution

14.1 – Please contact Customer Support via email if you wish to make a complaint about our services.

14.2 – Complaints are handled by support and escalated internally if necessary. You will be reasonably informed of the status. We strive to resolve cases as soon as possible; outcome communicated within 10 days of receipt, with the possibility of an extension of another 10 days.

14.3 – If you are not satisfied, you may refer your complaint to the independent dispute resolution body eCOGRA (ADR), registered in Malta (6, Villa Gauci , Mdina Road, Balzan , BZN9031). Please see their ADR page or email [email protected].

14.5 – If the complaint concerns our MGA license (e.g. allegations of illegal/unsafe/ unfair /non-transparent conduct) you can report the matter to Malta Gaming Authority or via [email protected].

15. Limitation of liability

15.1 – Our Services are for entertainment purposes. Your participation is entirely voluntary and at your own risk. The Website and the Games are provided without any warranties, express or implied. You acknowledge that your interest is personal and non-professional. Any other use is prohibited.

15.2 – The random number generator determines the outcome of the Games. In the event of a conflict between the results on the Website and our server system, the server results will prevail. Our records are final evidence of the terms of your play.

15.3–15.7 – We, our directors, employees, partners and suppliers:
– do not warrant that the software, Games and Website will always be fit for purpose; – do not warrant that they will be error-free; – do not warrant uninterrupted access; – are not liable for any losses/costs/damages, direct or indirect, consequential or special, arising out of your use of the Website or participation in the Games.

15.8 – In the event of a game or its interoperability error , bets placed during the error are void. Funds/winnings resulting from the error are void, as are subsequent rounds of play with such funds.

15.9 – You agree to hold us (including directors, employees, partners, suppliers) harmless from any costs/losses/damages/claims/liabilities arising from your use of the Website or participation in any breach of the Terms.

15.10 – To the extent permitted by law, our maximum liability is limited to EUR 100.

15.11 – Information on the Website is for informational purposes only and not advice. Rootz and its suppliers are not responsible for any errors/omissions/delays in information or actions taken based on such information.

16. Violation, sanctions and termination

16.1 – If you breach the Terms, or if we have reasonable suspicion of doing so, we may refuse to open an account, block/close your Account, withhold winnings and set off against claims for damages.

16.2 – If Rootz suspects that you are conducting illegal/fraudulent activities, violating the Agreement, having problems with creditors or otherwise harming our business, we may freeze/ terminate your Account or cancel bets.

16.3 – Rootz is the final decision maker in matters of rule violations that may lead to suspension or permanent ban.

16.4 – Any delay or failure to exercise any right under the Terms shall not constitute a waiver of such right, unless time limits are expressly stated. The same applies to you.

16.5 – We are not liable for any breach of contract due to circumstances beyond our reasonable control.

17. Intellectual property rights

17.1 – “ Rootz ” and other trademarks, web design, text, graphics, music, sound, photos, video, selections and arrangements, software compilations, source code and all other material on the Website are protected by copyright and other rights and are owned by us or licensed from third parties. Downloading/printing may only be done to a personal computer and only for private, non-commercial use.

17.2 – Use of the Website does not grant any rights in any intellectual property owned by us or any third party.

17.3 – No rights are granted to use or reproduce any trade names, trademarks or logos displayed on the Website, other than as expressly permitted in the Terms.

18. Invalidity of individual provisions

18.1 – If any provision is illegal or unenforceable, it shall be severed; the remaining provisions shall continue in full force and effect.

19. Transfer

19.1 – We may assign or otherwise legally transfer this Agreement. You may not assign, pledge or otherwise dispose of your rights/obligations. We may assign, transfer, pledge or otherwise deal with our rights as we see fit, without adversely affecting your rights or with your consent. In the event of an intra-Group transfer, we will notify you of the date; your rights will survive the new legal entity.

20. Entire Agreement

20.1 – These Terms constitute the entire agreement between you and us relating to the Website and supersede all prior contemporaneous agreements, electronic, oral or written, except for fraud.

21. Applicable law and jurisdiction

21.1 – These Terms are governed by the laws of Malta.

21.2 – Any dispute arising out of or in connection with the Terms, including their breach, termination or invalidity, shall be exclusively settled by the Maltese courts. We cannot accept liability under the law of any other jurisdiction.